Privacy Policy
CLUTCHY PTE. LTD. ("we," "us," or the "Company") sets out this Privacy Policy (this "Policy") regarding the handling of users' personal information and personal data in connection with "Thumaster," "Clippyy," and other services provided by the Company, along with related websites and applications (collectively, the "Service").
1. Information We Collect
We may collect the following information for the purposes of providing, operating, and improving the Service, and for the other purposes described in this Policy.
Information users provide: name or activity name, email address, inquiry content, application/contract/billing information, survey and application-form information, Clippyy Creator Partners application information, and any other information users provide to us.
Information collected automatically through use of the Service: IP address, browser information, OS/device information, access date and time, pages viewed and operation history, information collected through cookies and similar technologies, and log, error, and usage data.
Payment-related information: we may collect payment-related information to the extent necessary for payment processing, or receive it from payment providers. Sensitive payment information such as credit card numbers is generally managed by our payment providers rather than by us directly.
We may collect names, email addresses, inquiry content, and other information users enter through our contact form.
In connection with applications to and participation in Clippyy Creator Partners, we may collect applicants' activity information, information about their media channels, contact details, payment-related information, and other information necessary for application review and program operation.
2. Purposes of Use
We use the information we collect for the following purposes: to provide, maintain, and operate the Service; for identity verification, application processing, and contract management; for billing, payment processing, and refunds; to respond to inquiries and provide support; to investigate issues, respond to incidents, and improve quality; to analyze usage of the Service and improve features and UI/UX; to notify users of new features, updates, campaigns, and important announcements; to prevent, investigate, and respond to unauthorized use, violations of our Terms, and security incidents; to operate our partner program, affiliate activities, and related applications, reviews, and reward payments; to comply with applicable law and protect our rights; and for purposes incidental to the foregoing.
3. Use of Cookies
We may use cookies, pixel tags, SDKs, and similar technologies to improve the convenience of the Service, analyze usage, and support marketing and advertising optimization.
We may use Google Analytics and other analytics tools to understand access patterns and improve the Service. These tools may collect certain usage information through cookies and similar technologies.
Users can restrict or refuse cookies through their browser settings. Doing so, however, may make some features of the Service unavailable.
4. Disclosure to Third Parties
We do not disclose users' personal information to third parties except in the following cases: with the user's consent; when providing information to service providers such as payment processors, hosting providers, analytics providers, email delivery services, or customer support providers, to the extent necessary for them to perform their duties; when disclosure is required by law; when necessary to protect a person's life, body, or property and obtaining the individual's consent is difficult; when information is transferred in connection with a business transfer, corporate reorganization, or similar event; or when otherwise permitted under applicable law.
5. International Transfers
We operate our business from Singapore, and we may transfer, store, and process users' personal information in Singapore and in other countries or regions where we or our service providers are located.
We carry out any such international transfers only to the extent necessary and with reasonable safeguards in accordance with applicable law.
6. Use of External Services
To provide and improve the Service, we may use external services such as payment services, analytics services, cloud hosting services, email delivery services, customer support services, and advertising and marketing services.
Please refer to each provider's own privacy policy regarding how they handle information they collect.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by law, after which we delete or anonymize it using an appropriate method.
8. Security Measures
We implement reasonable and appropriate security measures to prevent the leakage, loss, damage, unauthorized access, or unauthorized use of personal information.
9. User Rights
Within the scope of applicable law, users may request that we disclose, correct or update, suspend the use of, or delete their personal information, withdraw their consent, or exercise any other right available to them under applicable law.
To make such a request, please contact us at the contact point below. We may ask you to verify your identity.
10. Use by Minors
If a minor uses the Service and provides personal information to us, this should be done with the consent of a parent or other legal guardian where necessary.
11. Changes to This Policy
We may revise this Policy in response to changes in law, changes to the Service, or operational needs. Any revision takes effect once posted on our site or from any other date we separately specify.
12. Contact
For questions about this Policy, please contact us via our contact form.