Terms of Service
Established: July 10, 2026
Revised Terms effective: October 14, 2026
These Terms of Service (the "Terms") set out the conditions for using "Thumaster," "Clippyy," and related web applications, OBS plugins, and other services (collectively, the "Service") provided by CLUTCHY PTE. LTD. (the "Company"). Users shall use the Service after agreeing to these Terms.
Article 1 (Application)
1. These Terms apply to the relationship between the Company and users regarding use of the Service.
2. Product-specific terms, plan conditions, and guidelines expressly designated by the Company as conditions of use form part of these Terms. The Privacy Policy applies to the handling of personal information.
3. If these Terms differ from product-specific terms or other individual conditions, the individual conditions expressly specified for the relevant product or matter take precedence. However, merely publishing ordinary advertisements, announcements, or help information does not change material terms of an existing contract.
4. If the Company and a user enter into a separate contract for corporate use, joint exhibitions, event use, or other purposes, that contract takes precedence.
Article 2 (About the Service)
1. Clippyy is an OBS plugin that detects combat scenes and similar moments in gameplay footage captured through OBS and assists in creating and saving clips. Thumaster analyzes gameplay footage and provides information and reports to help users review their gameplay.
2. The Service's clipping and analysis processes operate on footage captured through OBS or by users themselves through streaming, recording, or similar means. These processes do not input commands into games, read game memory, access internal game data, modify games, or automate player actions.
3. Supported titles, operating systems, OBS versions, required equipment and network environments, features, and usage limits are displayed in the information for each product. Users shall review these before subscribing or applying.
4. Changes to games, OBS, operating systems, drivers, external services, or similar environments may make some features unavailable. Material changes to features are governed by Article 10.
Article 2-2 (Software License)
1. During the contract period, the Company grants users a non-exclusive, non-transferable, and non-sublicensable right to install and use the Company's software on devices lawfully under their control, within the scope of these Terms and their plan. Any restrictions, including limits on the number of devices, will be expressly stated at the time of application.
2. Use involving monetization through streaming or video production is permitted within the scope allowed by the user's plan. However, this Article does not grant permission regarding third-party rights in gameplay footage, music, or other materials.
3. Reselling, redistributing, lending, or sublicensing the software or license, making unauthorized copies, or circumventing license controls is prohibited. Decompiling, disassembling, modifying, or similar activities are prohibited except where permitted by applicable law.
4. Use at exhibitions, in-store demonstrations, joint exhibitions, or similar settings where multiple visitors use the Service is subject to corporate or event conditions or a separate agreement with the Company.
5. Rights to use paid features and similar functionality end upon termination of the contract. If free features remain available, their applicable conditions govern their use. Termination does not transfer to the Company any rights in clips that users have lawfully saved on their devices.
Article 3 (Registration)
1. Use of all or part of the Service may require registration or an application through a method specified by the Company.
2. Users shall provide true, accurate, and current registration information and update it when changes occur.
3. The Company may decline registration where registration information contains material false statements or deficiencies, the applicant has committed serious violations of these Terms in the past, necessary consent from a legal representative has not been obtained, or other reasonable grounds exist.
4. The Company will respond to inquiries regarding declined registration to the extent doing so does not compromise security or the protection of third-party rights.
Article 4 (Account Management)
1. Users shall appropriately manage their IDs, passwords, and other authentication information.
2. Users may not transfer, lend, or share their accounts with third parties, except for corporate or event use or other use expressly permitted by the Company.
3. Users who become aware of unauthorized use or a risk of such use shall promptly notify the Company. The Company will conduct necessary investigations and take reasonable protective measures.
4. Responsibility for account-related losses will be determined according to their cause and Article 12. The use of a user's authentication information alone does not establish that every action was performed by that user.
Article 5 (Fees and Payment)
1. Fees, currency, tax treatment, contract periods, usage limits, billing start dates, renewal conditions, cancellation methods, and refund conditions are displayed on application screens or through similar means.
2. Automatically renewing plans renew according to the conditions displayed at the time of application. Users may stop the next renewal by cancelling through the specified method before the displayed deadline.
3. The period during which the Service remains available after cancellation is governed by the conditions displayed at the time of application. Uninstalling the application or logging out alone does not stop recurring billing.
4. Account deletion and stopping recurring billing may require separate procedures. During the deletion process, the Company will explain how billing is handled and any necessary cancellation steps, and take measures to prevent users from unintentionally continuing renewals.
5. If payment cannot be completed, the Company may notify the user and restrict or suspend paid features.
6. Early cancellation for the user's own reasons is not eligible for a refund unless separately indicated or required by applicable law. Inability to provide the Service for reasons attributable to the Company and termination of the Service are governed by Article 10 and applicable law.
7. Changes to fees or material plan conditions will, in principle, apply from the next renewal onward and will be notified before renewal. Users may stop renewal before the changes apply.
Article 6 (Free Trials, Campaigns, and Other Benefits)
1. The Company may offer free trials, coupons, and other benefits.
2. Eligibility conditions, periods, and whether the offer converts to a paid plan will be expressly stated at the time of application. Where conversion to a paid plan is automatic, its timing, fees, and cancellation method will be displayed.
3. If abuse, including obtaining benefits improperly through multiple accounts, is confirmed, the Company may revoke the benefits after notifying the user of the reasons.
Article 7 (Intellectual Property Rights and Relationship with Game Rights Holders)
1. Intellectual property rights in the Company's software, designs, logos, names, text, and other materials belong to the Company or the rightful rights holders. Rights in User Content are governed by Article 8.
2. Rights in game names, logos, characters, footage, music, and other game materials belong to the respective game rights holders or other rightful rights holders.
3. Unless expressly stated by the Company, the Service is not an official service of any game developer or publisher and does not imply their approval, endorsement, sponsorship, or partnership.
4. Permission to use the Service does not grant third-party permission to record, post, use in advertising, screen, or use gameplay footage or other materials at commercial events. Users shall check the game terms of use, content policies, and necessary permissions applicable to their intended use.
5. This Article does not transfer to users the Company's own obligations to comply with laws or obtain necessary permissions for its product provision, advertising, data processing, or other activities.
Article 8 (User Content)
1. "User Content" means footage, audio, images, text, and other information that users save, post, or transmit through the Service, together with clips and similar materials created from that information. Rights in User Content remain with the user or the rightful rights holders.
2. Users shall secure the rights and consent necessary for their own use and for the Company's processing under these Terms. Where content includes voice chat, other people's faces or voices, streamed footage, music, or similar materials, users shall check the applicable rights and privacy conditions and remove or hide such materials where necessary.
3. Users grant the Company a non-exclusive, royalty-free right to reproduce, process, store, and display User Content to the extent necessary to provide the Service, perform user-requested clipping, analysis, and sharing, maintain the Service, provide support, and prevent unauthorized use. The Company may engage service providers to process User Content only to the extent necessary for these purposes.
4. The permission in the preceding paragraph does not exceed the scope of rights the user holds or may lawfully license. Rights in third-party game materials or similar content do not transfer to the Company.
5. If the Company uses User Content in its advertising or product presentations, provides it to third parties as source material, or uses it to train or further train general-purpose AI models, the Company will explain the purposes, content concerned, and conditions, and obtain separate, explicit consent. Agreement to these Terms alone will not be treated as consent to those uses. Necessary third-party permissions will be secured separately.
6. Consent to advertising use and AI training use under the preceding paragraph may be selected independently. Users may withdraw consent for future use through the contact point in Article 19 or other available channels. When obtaining consent, the Company will explain the period of use, publication destinations or training purposes, actions following withdrawal, and technical limitations regarding materials already published or used for training. Handling after withdrawal will follow that explanation and applicable law.
7. Users shall also make their own backups of footage and other materials they need to retain. The Company's responsibility is governed by Article 12.
Article 8-2 (AI Analysis and Analysis Results)
1. AI analysis is performed based on a user's request for analysis or automatic analysis settings that have been explained to the user. The content to be processed, whether information will be transmitted externally, and the main purposes will be explained when configuring the settings or before execution. Recording or saving clips alone will not be treated as consent to external AI analysis that has not been explained.
2. The types of information processed, external AI and other service providers, processing regions, retention periods, and treatment of training use are displayed in the Privacy Policy or data processing explanations referenced there. Necessary notices, consent, and other procedures will be implemented in accordance with applicable law.
3. Analysis results may include figures, classifications, scores, advice, and similar information inferred from footage. These differ from official game statistics and may contain errors or omissions due to footage quality, on-screen information, audio, game updates, AI models, or other factors.
4. Analysis results are reference information intended to support gameplay review. They do not guarantee improvement, victories, rank increases, or other outcomes, and do not replace individualized advice from experts.
5. Within the scope of inputs lawfully provided by users and applicable third-party conditions, the Company permits users to view, save, and share their own analysis results. However, the Company does not guarantee that copyright subsists in those results, that users acquire exclusive rights, or that similar results will not be generated for others.
Article 8-3 (Sharing, Storage, and Reporting Rights Infringement)
1. When a user uses sharing features, designated recipients or persons who obtain a sharing link or QR code may be able to view content and analysis results according to the sharing scope. The Company will display the sharing scope and related information at the time of sharing, and users shall check the recipients.
2. Copies saved by recipients or similar materials may not be recoverable even if the content held by the Company is deleted.
3. Storage capacity, retention periods, and handling upon contract termination are displayed in plan conditions, the Privacy Policy, or similar information. Material changes will be notified in advance.
4. If the Company receives a report of rights infringement, unlawful information, improper disclosure of personal information, or similar issues, it will investigate the facts and, where necessary, make the relevant content unavailable to the public, delete it, or restrict use. Unless safety or legal reasons prevent it, the Company will notify the affected user of the reasons and provide an opportunity to explain or object.
5. Persons submitting reports should provide the contact point in Article 19 with the relevant content URL or other identifying information, a description of the issue, the basis for their rights, and contact details. The Company will respond in accordance with applicable law.
Article 9 (Prohibited Conduct)
Users must not engage in the following conduct.
- Conduct that violates laws, public order and morals, or applicable third-party rights or conditions of use.
- Obtaining, posting, or providing for analysis other people's footage, audio, personal information, or similar materials without authorization.
- Harassment, threats, discrimination, impersonation, posting unlawful sexual content, or other conduct that harms third parties.
- Unauthorized access, transmitting malware, placing excessive load on systems, exploiting vulnerabilities, or circumventing security features.
- Using the Service to support cheating, unauthorized gameplay operations, or conduct that violates game rights holders' terms.
- Improperly sharing accounts, licenses, or free benefits, or circumventing restrictions on them or usage limits.
- Mass automated access, scraping, or unauthorized provision of the Service to others through means other than integrations provided or methods expressly permitted by the Company.
- Falsely presenting analysis results as official data of game rights holders or as facts guaranteed by the Company.
- Other conduct comparable to the above that causes concrete harm to the Service or third parties.
Article 10 (Changes, Suspension, and Termination of the Service)
1. The Company may suspend all or part of the Service due to maintenance, failures, security responses, changes to games or external services, requests from rights holders, force majeure, or similar reasons.
2. The Company will provide a reasonable period of advance notice for planned suspensions, discontinuation of material features, or termination of the Service. In emergencies, advance notice may be omitted, and notice will be given as promptly as possible.
3. If the Company discontinues core features during a paid contract period for its own reasons and cannot provide a substantially equivalent alternative, it will inform users how to cancel and take reasonable measures, including refunding fees corresponding to the unprovided period. Refunds or other measures required by law take precedence.
4. If deletion of stored data is planned, the Company will, where possible, inform users of opportunities to save or download it.
5. The Company's liability for damages is governed by Article 12.
Article 11 (Restrictions on Use, Account Suspension, and Deregistration)
1. Where reasonable grounds exist, including serious violations of these Terms, material false statements in registration information, failure to pay, or specific security risks, the Company may restrict use, suspend accounts, or cancel registration to the extent necessary.
2. For issues that can be remedied, the Company will, in principle, notify users of the reasons and how to remedy the issue, and provide a reasonable period to respond. Measures may be taken without advance notice in cases involving unlawful conduct, serious rights infringement, urgent safety measures, or similar circumstances.
3. If the Company deletes accounts that have not been used for an extended period, it will give advance notice of the relevant inactivity period, planned deletion date, and how to continue using the account. Accounts with active paid contracts will not be deleted solely for inactivity.
4. Users may request an explanation or reconsideration of measures through the contact point in Article 19.
Article 11-2 (User Cancellation and Account Deletion)
1. Users may request cancellation of paid plans or account deletion through the method specified by the Company or the contact point in Article 19. Identity verification may be required.
2. Before deletion, the Company will explain the effects on paid contracts, loss of access to stored data, what will be deleted, whether recovery is possible, and any necessary steps to save data. Specific deletion timing and retention periods are displayed in the Privacy Policy or similar information.
3. The Company will handle deletion requests in accordance with applicable law and the Privacy Policy. If it retains legally required records, records necessary to investigate unauthorized use, backups for a reasonable period, or similar records, it will handle them solely for those purposes.
4. The content license under Article 8, paragraph 3 ends upon deletion of the relevant content or termination of the contract. However, it survives to the extent necessary for deletion processing, legally required retention, and backups for a reasonable period.
5. Payment obligations already incurred, intellectual property rights, liability, dispute resolution, and other provisions that by their nature should survive will continue after termination.
Article 12 (Scope of Warranties and Liability)
1. The Company does not guarantee that the Service is suitable for a particular purpose, produces expected results, is entirely free of interruptions or defects, or that clips or analysis results are always accurate. However, this does not release the Company from express contractual commitments or obligations imposed by law.
2. The Company does not guarantee compatibility with games, anti-cheat systems, OBS, operating systems, or other environments, or that third-party false detections or account restrictions will never occur. If a user reports a related problem, the Company will conduct a reasonable investigation and restrict the relevant features where necessary.
3. If the Company is not a party to a dispute between a user and a third party and the dispute is not attributable to the Company, the Company is not responsible for resolving it.
4. Where the Company is liable for damages arising from a breach of contract or similar matter due to ordinary negligence, recoverable damages are limited to ordinary and direct damages, capped at the total fees the user actually paid to the Company during the six months preceding the occurrence of the damage.
5. The limitation in the preceding paragraph does not apply to damages caused by willful misconduct or gross negligence of the Company or persons assisting in the performance of its obligations, loss of life or bodily injury, cases where it would entirely exempt the Company from liability to free users, or liability that applicable law does not permit to be limited.
6. These Terms do not exclude users' rights under applicable mandatory laws.
Article 13 (Use by Minors)
1. Minors shall use the Service only after a parent or other legal representative has reviewed and agreed to these Terms, fee conditions, and the handling of personal information. The Company may request confirmation of consent where necessary.
2. Users shall also comply with age restrictions imposed by the relevant games, platforms, or applicable law. Eligibility to use the Service does not grant eligibility to use a game.
Article 14 (Handling of Personal Information)
1. The Company handles personal information and personal data in accordance with the Privacy Policy and applicable law.
2. The same applies where display names, faces, voices, chat, or similar information contained in footage or audio, and analysis results linked to them, qualify as personal information or personal data.
3. The Company will provide necessary information regarding the use of service providers, processing abroad, storage and deletion, and the exercise of users' rights. The application of external service policies does not automatically release the Company from its own obligations.
4. Users may request disclosure, correction, deletion, cessation of use, withdrawal of consent, or other actions under applicable law through the contact point in Article 19.
Article 15 (Notices and Communications)
1. Notices are provided through displays within the Service, messages to registered email addresses, or other appropriate means.
2. Material changes to fees, important features, these Terms, or data processing will be communicated through registered email, in-service notifications, or similar means in addition to general website publication.
3. Users shall keep their contact information current. The effect of notices is governed by applicable law. Where the Company knows that a notice has not reached a user, sending it alone will not be treated as establishing consent.
Article 16 (Transfer of Rights and Obligations)
1. Users may not transfer their contractual status or rights and obligations, pledge them as security, or otherwise dispose of them to third parties without the Company's prior consent.
2. If the Company transfers contractual status or related data as part of a business transfer or similar transaction, it will comply with applicable law and notify users of material effects. Transfers of personal information will follow the Privacy Policy and applicable law.
Article 17 (Changes to These Terms)
1. The Company may change these Terms in response to laws, the content of the Service, or operational needs.
2. The Company will publish the changes, reasons, and effective date, and give a reasonable period of advance notice for material changes unfavorable to users. Where advance notice is difficult due to legal compliance or urgent safety measures, notice will be given as promptly as possible.
3. Where applicable law requires consent to a change, the Company will obtain the necessary consent. Website publication or continued use alone will not be treated as establishing consent to every change.
4. Users who do not agree to a change may cancel before its effective date. Fees will be handled according to the changes, contract conditions, and applicable law.
Article 18 (Governing Law, Jurisdiction, and Severability)
1. These Terms are governed by Singapore law. However, they do not exclude protections under consumer protection laws or other mandatory laws applicable to users.
2. Disputes concerning these Terms or the Service are subject to the exclusive jurisdiction of the courts of Singapore as the court of first instance. However, where applicable mandatory law permits proceedings in another court, that right is not restricted.
3. If any part of these Terms is invalid or unenforceable, the remaining parts continue in effect.
Article 19 (Contact)
For inquiries regarding these Terms, accounts, fees, rights infringement, analysis, or the handling of personal information, please contact us through the following form.
https://forms.gle/okqHnXU7RJomzokG6
Operator: CLUTCHY PTE. LTD.